Legal
Privacy Policy
Last updated: 4 March 2026
1. Who We Are
TradesBooked ("we", "us", "our") is a trading name operated from Bournemouth, Dorset, United Kingdom. We provide digital marketing and growth systems for UK trades businesses. Contact: hello@tradesbooked.co.uk | Tel: 07449 578373
2. What Data We Collect
We collect data you provide directly: name, phone number, email address, business name, trade category, and service area when you fill in a form or contact us. We may also collect technical data including IP address, browser type, and pages visited via analytics tools.
3. How We Use Your Data
We use your data to: respond to your enquiry, assess area availability, provide the services you have requested, send you relevant information about your project, and improve our website and services. We do not sell your data to third parties.
4. Legal Basis for Processing
We process your personal data on the basis of: (a) legitimate interests — responding to your enquiry; (b) contract performance — delivering services you have engaged us for; (c) legal obligation — where required by law.
5. Data Retention
We retain enquiry data for up to 24 months. Client data is retained for the duration of the contract plus 7 years for accounting purposes, in line with HMRC requirements.
6. Your Rights
Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, contact hello@tradesbooked.co.uk.
7. Cookies
Our website uses cookies for analytics (Google Analytics / Vercel Analytics) to understand visitor behaviour. You can control cookie settings in your browser. We use no advertising cookies.
8. Third-Party Services
We may use third-party tools including Google Analytics (analytics), Vercel (hosting), and CRM/automation platforms. Each has their own privacy policy. We ensure contractual data processing agreements are in place.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
10. Contact & Complaints
For any privacy concerns, contact hello@tradesbooked.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.